We file your school applications on time, or you don't pay.

Guarantee 0

Your Shortlist in seven days, or you do not pay for it.

Seven days after your intake call, the Shortlist is in your inbox: each child mapped to the Spanish year group they would enter, five to seven schools chosen for your children, the fees verified against each school’s own published figures with the date we checked them, and your application calendar dated backwards from your landing month. The clock starts when the call ends and your intake form is complete, and we confirm the delivery date to you in writing that same day. If the Shortlist is not in your inbox by that date, we refund the Shortlist fee, €989, in full.

What the seven days cover

The document, and everything in it that we control. Availability is confirmed by the schools, so every school carries one of three marks: confirmed in writing, with the date; unconfirmed; or office closed until a stated date. Through August and the school holidays we do the mapping, the fees and the calendar inside the seven days, name the day each office reopens, call that day, and reissue the Shortlist with their answers at no cost.

A Shortlist that says no

Where no school on the route has a place for a child this cycle, the Shortlist says so and carries the plan for the next window. That is a delivered Shortlist, and it is the one that saves a family the most.

Corrections

If a fee, a date or a source is wrong, we correct it and reissue within three working days of you telling us, at no cost. The correction is the remedy.

Guarantee A

We file on time, or you do not pay for the filing.

If your documents, signed authorisations and translations reach us by the client deadline in your engagement email, every agreed application is submitted inside its admission window, through the channel each school or the regional platform requires, and the submission receipt is forwarded to you the same day. Where a platform identifies the parent and must be used in your name, we prepare everything and file it with you on a screen-share; that filing counts, and so does its receipt. If, for a reason within our control, an agreed application is not filed inside its window, we take €500 off your balance for each one. If none is filed, we refund your deposit, €1,225, and the balance is never invoiced.

Filed

Submitted through the correct channel, with the required documents attached, and a submission receipt or other evidence of delivery received by you. Not an email we sent.

Guarantee B

We are in the room with you, for the appointments in your schedule.

Within seven days of your complete document pack you have a per-person document list for every appointment in your service schedule, and we have made the first booking attempt for each appointment that can already be requested. Where an office shows no availability, we try again every working day, and you can read the dated log of every attempt. We prepare each file and we attend each listed appointment with you: to translate, to know how that office works, and to answer on the spot. The date of each appointment is set by the administration, never by us, and we attend it whenever it falls within twelve months of your pack. If, for a reason within our control, we fail to make the attempts, prepare the file or attend a listed appointment, we refund €450 for that appointment. If the document list is not with you within the seven days, we take €300 off your balance.

Listed appointments

The appointments named in your service schedule, not every procedure you may face. Administrative speed varies significantly between Valencia capital and the surrounding municipalities, which is why this guarantee covers the work rather than the date.

Guarantee C

If the first school route does not work, we run one more cycle.

If the family applies to every agreed school, accepts any suitable place offered and the route still does not produce one, we run one further agreed application cycle at no additional professional fee: a new shortlist, a new set of applications, prepared, filed and followed up. One cycle, valid 18 months. If we fail to complete that agreed second cycle, you choose either 12 additional hours of admissions support or a 900 euro refund. 12 hours total, not per child. This guarantee belongs to The Landing. On The Application a second cycle is quoted as an add-on.

Suitable place

A place at a school previously approved by your family, within the agreed geographic, educational, language and budget criteria.

What the second cycle excludes

Official fees, translations, travel outside the agreed area, school costs, and requirements that change because your family changes them. It does not guarantee admission, which is granted by the school and the regional process, never by us.

Guarantee D

Honest fit, before you pay.

Before we start work, if we believe a different Spainlander plan, a specialist, or waiting until your facts are clearer is the better fit for your family, we tell you and point you there.